Style guide updates

content/support/learning-about-github-support/about-github-premium-support.md

@@ -44,8 +44,8 @@ There are two {% data variables.contact.premium_support %} plans: Premium and Pr
 | Training | Access to premium content  | <ul><li>Access to premium content</li><li>1 virtual training class per year</li></ul> |
 | Members with support entitlements | 20 | 40 |
 | Resources | Priority ticket handling | <ul><li>Priority ticket handling</li><li>Named Customer Reliability Engineer</li></ul>   |
-Escalation management | For high and urgent priority tickets | For High and Urgent priority tickets
-Incident management | None | For urgent priority tickets, as needed
+| Escalation management | For High and Urgent priority tickets | For High and Urgent priority tickets |
+| Incident management | None | For Urgent priority tickets, as needed |
 | Health checks | {% ifversion not ghes %}None{% else %}Unlimited automated health check reports (see [Generating a health check for your enterprise](/admin/enterprise-management/monitoring-your-appliance/generating-a-health-check-for-your-enterprise)){% endif %} | <ul>{% ifversion ghes %}<li>Unlimited automated health check reports. For more information, see [AUTOTITLE](/admin/enterprise-management/monitoring-your-appliance/generating-a-health-check-for-your-enterprise))</li>{% endif %}<li>Quarterly enhanced health checks, with findings, interpretations, and recommendations from your CRE (by request)</li></ul>    |
 | {% ifversion ghes %} |
 | Crisis prevention | None | Yearly participation in guided incident simulations to help you be prepared |

data/reusables/support/scope-of-support.md

@@ -8,8 +8,8 @@ If your support request is outside of the scope of what our team can help you wi
 * Configuration of external authentication systems, such as SAML identity providers
 * Open source projects
 * Writing or debugging new queries for {% data variables.product.prodname_codeql %}
-* Cloud provider configurations, such as virtual network setup, custom firewall, or proxy rules.
-* Container orchestration, such as Kubernetes setup, networking, etc.
+* Cloud provider configurations, such as virtual network setup, custom firewall, or proxy rules
+* Container orchestration, such as Kubernetes setup, or networking
 * Detailed assistance with workflows and data management
 * {% data variables.release-phases.public_preview_caps %} features. Support for {% data variables.release-phases.public_preview %} features is out of {% data variables.contact.github_support %}'s scope. {% ifversion ghec or ghes %}For support with {% data variables.release-phases.public_preview %} features, you can contact your account manager on {% data variables.contact.contact_enterprise_sales %}.{% endif %}