| active |
Boolean |
Activate/deactivate the source |
[optional] |
| autoDetectContentLanguage |
Boolean |
Auto-detect content language (Boolean) |
[optional] |
| channelId |
String |
|
[optional] |
| color |
Integer |
Color of the icon: Default: 0 Blue: 1 Green: 2 Turquoise: 3 Purple: 4 Yellow: 5 Orange: 6 Red: 7 Asphalt: 8 Grey: 9 |
[optional] |
| communityId |
String |
|
[optional] |
| contentArchiving |
Boolean |
Automatic archiving of old contents (Boolean) |
[optional] |
| contentArchivingPeriod |
Long |
Archive contents older than (seconds) |
[optional] |
| contentLanguages |
List<String> |
|
[optional] |
| createdAt |
OffsetDateTime |
|
[optional] |
| defaultCategoryIds |
List<String> |
Default categories |
[optional] |
| defaultContentLanguage |
String |
Default content language |
[optional] |
| enableAndroid |
Boolean |
Only on Engage Messaging sources. Boolean describing if the source is enabled on Android or not. |
[optional] |
| enableIos |
Boolean |
Only on Engage Messaging sources. Boolean describing if the source is enabled on iOS or not. |
[optional] |
| enableWeb |
Boolean |
Only on Engage Messaging sources. Boolean describing if the source is enabled on the web or not. |
[optional] |
| autoResponseTriggers |
List<SourceAutoResponseTriggersInner> |
Automatic Messages. Only on sources which supports Automatic Messages. |
[optional] |
| autoResponseTriggerEnabled |
SourceAutoResponseTriggerEnabled |
|
[optional] |
| autoResponseTriggerGracePeriods |
SourceAutoResponseTriggerGracePeriods |
|
[optional] |
| signatures |
List<SourceSignaturesInner> |
Signatures. |
[optional] |
| fromName |
String |
Custom sender name. Only on sources which supports a custom sender name. |
[optional] |
| errorMessage |
String |
|
[optional] |
| templateMessageNamespace |
String |
Only on WhatsApp Sources. Internal WhatsApp field that can also be found on the business manager (unique per WhatsApp account). |
[optional] |
| hiddenFromStats |
Boolean |
Hide from statistics |
[optional] |
| id |
String |
|
[optional] |
| interventionMessagesBoost |
Integer |
Priority boost of messages with intervention |
[optional] |
| liveChat |
Boolean |
Only on Engage Messaging sources. Boolean describing if the source is livechat or not. |
[optional] |
| name |
String |
Source name |
[optional] |
| slaExpiredStrategy |
SlaExpiredStrategyEnum |
SLA expired strategy ("max", "half" or "base") |
[optional] |
| slaResponse |
Integer |
Response time (seconds) |
[optional] |
| slaThreshold |
Integer |
Customer SLA warning threshold (must be greater than 0 and less than 100, default value is 0). |
[optional] |
| slaFilteringCategoriesStrategy |
String |
Categories filtering strategy for Customer SLA indicator ("ignored_categories" or "selected_categories") |
[optional] |
| slaFilteringCategoryIds |
List<String> |
Filtering categories for Customer SLA indicator |
[optional] |
| defaultTaskPriority |
Integer |
Default priority for interactions |
[optional] |
| status |
String |
|
[optional] |
| templateMessages |
List<SourceTemplateMessagesInner> |
Only for WhatsApp Sources, list of the available message templates that can be used to send outbound messages. |
[optional] |
| timeSheetIds |
List<String> |
Business Hours (Limited to 1) |
[optional] |
| transferredTasksBoost |
Integer |
Priority boost of transferred tasks |
[optional] |
| attachmentsSecurityLevel |
String |
Attachments security level. ("strict", "relaxed", or "permissive"). Strict allows images and medias. Relaxed allows images, media and documents. Permissive allows all kind of attachments |
[optional] |
| type |
String |
|
[optional] |
| updatedAt |
OffsetDateTime |
|
[optional] |
| userThreadDefaultCategoryIds |
List<String> |
Default categories (agent messages) |
[optional] |
| timeForThreadInclusion |
Integer |
Time for thread inclusion |
[optional] |
| timeForThreadInclusionEnabled |
Boolean |
Enable time for thread inclusion. Only on Email sources |
[optional] |
| emailParser |
Boolean |
Email parser (BBCode). Only on Email sources |
[optional] |
| imapSmtpEmail |
String |
Email address to synchronize. Only on Email sources |
[optional] |
| imapMailboxesToImport |
List<String> |
Folders to synchronize. Only on Email sources |
[optional] |
| imapMailboxUsedForSentMail |
String |
Folder for 'Sent Mail'. Only on Email sources |
[optional] |
| imapAddress |
String |
IMAP server address. Only on Email sources |
[optional] |
| imapPort |
Integer |
IMAP server port. Only on Email sources |
[optional] |
| imapUsername |
String |
IMAP username. Only on Email sources |
[optional] |
| imapUseSslTls |
Boolean |
Use SSL/TLS protocol to establish secure IMAP connection. Only on Email sources |
[optional] |
| imapUseStartTls |
Boolean |
Use STARTTLS protocol to establish secure IMAP connection. Only on Email sources |
[optional] |
| imapAuthenticationType |
String |
IMAP Authentication type ("basic" or "microsoft_identity_platform"). Only on Email sources |
[optional] |
| imapSslVerifyMode |
String |
IMAP SSL verification mode. ("NONE", "PEER", "CLIENT_ONCE" or "FAIL_IF_NO_PEER_CERT"). Only on Email sources |
[optional] |
| smtpAddress |
String |
SMTP server address. Only on Email sources |
[optional] |
| smtpPort |
Integer |
SMTP server port. Only on Email sources |
[optional] |
| smtpUsername |
String |
SMTP username. Only on Email sources |
[optional] |
| smtpUseSslTls |
Boolean |
Use SSL/TLS protocol to establish secure SMTP connection. Only on Email sources |
[optional] |
| smtpUseStartTls |
Boolean |
Use STARTTLS protocol to establish secure SMTP connection. Only on Email sources |
[optional] |
| smtpAuthenticationType |
String |
SMTP Authentication type ("basic" or "microsoft_identity_platform"). Only on Email sources |
[optional] |
| smtpSslVerifyMode |
String |
SMTP SSL verification mode ("NONE", "PEER", "CLIENT_ONCE" or "FAIL_IF_NO_PEER_CERT"). Only on Email sources |
[optional] |
| smtpHeloDomain |
String |
Used to identify HELO/EHLO when connecting to the SMTP server. Only on Email sources |
[optional] |
| threadingHeuristics |
Boolean |
Threading_heuristics. Only on Email sources |
[optional] |
| spamAssassinLevel |
String |
Spam threshold ("disabled", "relaxed", or "strict"). Only on Email sources |
[optional] |
| whitelistedEmails |
String |
Whitelisted emails. All emails received from this address won't be threaded and can be associated with an anonymous identity or the Reply-To, if there is one. To be filled when implementing a form. Only on Email sources |
[optional] |
| ccBlacklist |
List<String> |
Exclude from TO/CC. Only on Email sources |
[optional] |
| postmarkEnabled |
Boolean |
Enable Postmark. Only on Email sources |
[optional] |