VIER/Voice 4.7.0

• additional SIP header support in refer
• new transcriber switch functionality (phrase boosts, profanity, ...)
• new presets functionality
• background audio

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Developers:

• pschichtel

Cognigy/sipgate 4.0.0

The initial release of our sipgate Extension.

Exposed Nodes:

• Send SMS

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Developers:

• Alexander Teusz (Cognigy)

Cognigy/Crypto 5.0.0

BREAKING CHANGES

I updated createCipheriv and createDecipheriv to ensure compatibility with newer Node.js versions.

Since most modern encryption algorithms now require an Initialization Vector (IV), we introduced a new field called IV, which must be specified alongside the Key

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Developers:

• Mhd Hosny Alhazzam (Cognigy)

Cognigy/Zendesk 4.5.1

Added support for API Token authentication, including:

• A new Cognigy connection type.
• API Token authentication support in the Create Ticket node.

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Developers:

• Alexander Teusz (Cognigy)
• Barry McGuirk (Cognigy)

Salesforce/4.3.0

BREAKING CHANGES

We completely re-developed our Salesforce Extension in order to make easier to use for Cognigy customers. Moreover, it requires a new "Connection" that uses OAuth2 via Salesforce Connected Apps.

Read this to learn more about this Extension: https://support.cognigy.com/hc/en-us/articles/17486186819612-Getting-Started-with-Salesforce

Exposed Nodes:

• Create Case
• Get Case
• Query
• Search Contact
• Entity Request

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Developers:

• Alexander Teusz (Cognigy)

Intento/intento-mt-hub 4.0.0

New release of the intento-mt-hub Extension.

Exposed Nodes:

• detectLanguageText
• translateText

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Developers:

• kirill.zhuravlev (Intento)

Cognigy/Dynamic Yield 4.0.1

The initial release of our Dynamic Yield Extension that can be used to find products based on a user's request.

Exposed Nodes:

• Choose

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Developers:

• Alexander Teusz (Cognigy)

Cognigy/Microsoft Copilot 4.0.0

Discover a groundbreaking synergy between human creativity and AI intelligence with the Microsoft Copilot Extension for Cognigy.AI, empowering you to redefine conversational AI development and innovation like never before.

Exposed Nodes:

• Run Copilot

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Developers:

• Alexander Teusz (Cognigy)

Cognigy/Microsoft Azure 4.2.0

This release adds the Azure Content Safety service.

Exposed Nodes:

• ...
• Detect Jailbreak

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Developers:

• Alexander Teusz (Cognigy)

Cognigy/Securehub Upload 4.1.0

The initial release of the Cognigy Securehub Upload extension.
Can only be used in connection with the Securehub Upload Plugin.

Allows the user to upload files to Securehub file sharing directly the webchat.

Developers:

• Edi Bibergall (Cognigy)