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Issue with User Department, Location, Manager Not Saving Correctly #16386

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abintidev opened this issue Mar 2, 2025 · 4 comments
Closed

Issue with User Department, Location, Manager Not Saving Correctly #16386

abintidev opened this issue Mar 2, 2025 · 4 comments

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@abintidev
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User Department, Location, and Manager field data lost after Edit Save
If a user has Department, Location, and/or Manager populated, when you go to the user edit screen, those picklists do not retain the previously entered values and unless you repopulate those fields prior to saving, the fields are wiped.

Prior to Edit
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Edit Screen
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After Save from Edit
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I have tested and no other fields seem to be impacted. I'm happy to provide a screen recording of the experience if that would help.

Details:
Version v8.0.2 - build 17048 (master)
Host: snipe-it

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welcome bot commented Mar 2, 2025

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

@sargeschultz11
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sargeschultz11 commented Mar 3, 2025

I noticed over the weekend that after a recent update that when in edit mode, it removes all previously set fields so if you do not set them again, they get removed. Not sure if that is being experienced at a large scale, but it seems you have been getting that behavior as well.

I'm on v8.0.2.

@swift2512
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I've noticed that too. Every drop-down menu (except language) is empty when opening user for editing. In 'People' list info is correct. Latest v8
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@snipe
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snipe commented Mar 4, 2025

Is this only happening on the User's section?

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4 participants